Monday, October 16, 2017

Little changes to make today

It's the little changes that make the biggest difference.

  • Saying "Yes, and..." instead of "no" or "yes, but..."
  • Finishing a meeting 5 minutes before the allotted close time as a regular practice
  • Smiling as you answer the phone
  • Pushing away from the computer for 5 minutes every hour 
  • Leaving "thank you" off the email sign off and instead as a genuine note after an action is completed
  • Writing or doodling with a coloured pen/pencil to keep your brain firing during a meeting
  • At end of day, remembering something you did correctly

Doing just one of these changes our mindset and, sometimes, that of those around us.
Mentoring ourselves is as important as anything else!

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Monday, September 25, 2017

7 minute survey: Your opinion on changing 21st century employee communication

I am doing an interesting personal project and I hope you can participate. Feel free to share the message and link below broadly in Canada or the US.  The survey is not just for communication specialists but for everyone -leaders in all disciplines - to contribute ideas. I will share the results starting in November.

We need your ideas and approaches on employee engagement and innovative internal use of digital and collaborative tools. Help us begin research in support of digital communication effort and skills needed in the next 2-to-3 years to stay relevant and timely.
To participate in the survey (available in English or French) please click:

Much of my portfolio over the past 20 years has focused on change management and employee engagement. Many communication and engagement surveys feature trends in the US and Europe and, while similar, Canadian culture and laws (e.g. overtime and privacy) are unique and can impact our use of digital tools at work as both employees, communicators and leaders. 

Working with communications expert Mary Jane Martin (MJ Martin and Company), and with the help of Leger Marketing, we developed a survey to examine the use of digital communication tools today in Canada.  We will share our findings starting in November. 

To participate in the survey (available in English or French) click here

Monday, September 18, 2017

Dress code rules

The more someone tries to nail good taste, common sense or judgment to the floor, the more ridiculous the effort becomes.

"Ensure no lingerie shows at any time."
Does that include the camisole peeking out to hide my cleavage? Because frankly, I'd rather show off the girls and not be tugging down the cami every hour as it rides up my rib cage.

"Hemlines should be below your fingertips."
Because all our arms / torsos etc. are a uniform length and being able to not touch one's hemline is a true measure of worth and respectability.

Over the years, dress codes have and will change. If there is a need (e.g. safety) for a rule, then follow it. If someone is simply trying to dictate a view of a workplace that does not include diversity (in thought and expression) then question it!

Aside from the fact that women are often urged to dress in a way that men can contain their primal urges (reflecting badly on both genders), until they issue me a comfy fleece onesy uniform, here are my 'rules to dress at work.'
  • Don't wear clothing that you'd wear to the beach or for gardening, etc.
  • Don't be spilling out of either the top or bottom of your outfit (or middle)
  • Ragged holes usually are a no-no 
  • Start the day clean, unwrinkled and stain-free
Yes, that's all common sense but not everyone can find sense when they're tired or on a tight budget. 

There are 3 guidelines to consider:
1 - Know what's appropriate for the situation.
Usually that's set by the tone of the event, meeting or workplace. Often there are suggestions "Business Casual"... sometimes there are specific items listed "No clamdiggers"  (I'm not kidding). 
When I work with not-for-profit administrators, I point out that when relationships first form we need to put folks at ease. Since we first connect on the visual, mirroring body language and dressing to loose business guidelines is a quick and easy way to say "I get where you're coming from" off the top. The differences will emerge soon enough.

However, do not limit your creativity or put yourself in a uniform if that's not your thing. Think of 'appropriate' as the polite manners of the workplace, like adding "please", "thank you" and "may I call you by your first name?".  
2 - Know your personal style and don't give it up, just adapt it.
Ask yourself - what image do I want to project?
If you're not sure what your style is, stick closer to the suggestions the event/workplace offers around #1. Play it safe. If you are aware of your style - use it. Graphic print wrap dresses or beautiful necklaces keep me sane.
Those who tell women to dress in conservative colours and cuts are trying to downplay gender. No one tells guys not to wear crazy socks, ill-tailored pants or cool two-tone wingtips. Feel good in what you wear, including heels if you can actually walk in them (have a friend follow you to check).
If you don't feel happy in what you're wearing - shoes that pinch, pants that pull, an itchy sweater or feeling like you're wearing a disguise - you won't have as good a day. Our image inside and out should be confident, comfortable and in control and reflect how we wish to be seen.

3 - Ask someone you trust if you are not sure.
Don't just go to folks who dress like you and look for validation. Pick someone who has a style you admire and ask for their opinion.

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