Showing posts with label delegation. Show all posts
Showing posts with label delegation. Show all posts

Thursday, June 9, 2016

Delegation - Level 4

Delegation Level 4: You do it with input from me. 
It's your final decision but I will attempt to shape the outcome as I'm giving up the ownership to you but not letting go all the way...

Whether this is a coaching or mentoring conversation, this is the toughest kind of delegation. Like letting a teen set their own curfew, it's a balance of trust, boundaries and communication.

If you're the person letting go of ownership, be clear:

  • Which decisions do /do not remain with you
  • How often you would like updates and in what format
  • What you will both do if you (the person letting go) do not feel comfortable with a decision for which you relinquished ownership
  • What you expect if you (the person letting go) are perceived to be moving back to Level 2 type oversight
  • How you will evaluate the process once the job is complete

Delegation is both a compliment to another's abilities and a test of their own leadership. It is hard for someone to be judged by how well their team or partner does while letting go of directly managing the activities. Positive results are a compliment to both parties. Negative results can be a test of real leadership - not in retaking of the reins but in providing "air cover," a second chance and an acceptance of risk.

Absolute control is rarely the best answer. It's sometimes the only answer a person knows; that's why delegation is a learned skill.

Tuesday, April 26, 2016

Delegation


I wish I knew who first brought this to my attention; I am eternally grateful. I would credit the author if I knew who it was - they're very smart. This is a great mentoring conversation to have.

Delegation is something done badly just about everywhere. It's hard to delegate among family and friends; it's expected at work and expected to not go well. Part of bad delegation is not clearly understanding the level of responsibility being handed off. Managers forget to say; people forget to ask.

Delegation is not about letting go of the final sign off. I can completely delegate getting the car cleaned (where, when, by whom, how) and yet still pay for it. My manager can delegate a project to me but I still will need his signature even if all the decisions are mine.

Level 1: I do it myself.  No help. No input. My brain and strength alone. 

Level 2: I do it but some folks need to give me input. I may not take the input at the end but I will listen because I asked for it. Maybe I will even  hand off a small part for someone else to do. I'm busy browning the chicken so can you chop the onions for the meal I'm making (that your input - chicken or shrimp - has already influenced).

Level 3: We do it together. ha! in what universe does that work? The decision must be made and if we all keep debating the choices I'm never going to pick a solution. Someone always owns the final word.

Level 4: You do it with input from me. My personal favourite... backseat driving :-) Which is not, of course, true delegation so ignore that example. Really, it's your final decision but I will attempt to shape the outcome as I'm giving up the ownership to you but not letting go all the way... (I should write a whole post on level 4: Learning to pry the "delegater's" fingers further off the project. Post a comment if you agree...)

Level 5: You do it. Enough said

Do you know your level of authority across your projects?

hmmm.... do I?