1 - Take care of yourself - eat more fruit and veg and get enough sleep
2 - Smile more
3 - Say please and thanks
4 - Listen when others are speaking
5 - Ask for advice and offer to help
6 - Provide introductions between your acquaintances
7 - Be honest and considerate
8 - Be consistent
9 - Remember the world is small
10 - Make it a choice vs a knee-jerk reaction
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